Frequently Asked Questions
Everything you need to know before starting therapy
What happens in the first session? +
The first session is an opportunity for you and your therapist to get to know each other. Your therapist will ask about what brings you to therapy, your background, and what you hope to achieve. There is no pressure to share more than you are comfortable with.
How long does therapy take? +
The duration of therapy varies depending on the individual and their goals. Some people find benefit from as few as 6–8 sessions, while others prefer longer-term support. Your therapist will work with you to find an approach that suits your needs.
Is everything I share confidential? +
Yes. Confidentiality is a cornerstone of therapy. What you share remains private, with limited exceptions required by law — such as if there is a risk of serious harm to yourself or others. Your therapist will explain these limits clearly at the start.
How do I know if therapy is right for me? +
Therapy can benefit anyone who wants to understand themselves better, work through challenges, or improve their emotional wellbeing. You do not need to be in crisis to seek support. If you are unsure, a free initial consultation can help you decide.
What is the difference between a counsellor and a psychologist? +
Counsellors typically focus on specific life challenges and provide talk-based support. Psychologists have additional training in psychological assessment and may work with more complex mental health conditions. Both can provide effective therapy for a wide range of concerns.
Do you offer sessions in languages other than English? +
Yes. Our therapists speak English and Mandarin. Please let us know your language preference when making an enquiry and we will do our best to match you with a suitable therapist.
How much does a session cost? +
Individual sessions range from $160 to $200, couples from $180 to $220, family from $200 to $240, and children's sessions from $160 to $180, depending on the therapist. See our fees page for the full table, or contact us to confirm your rate.
Can I use insurance or Medisave? +
We recommend checking directly with your insurer as coverage varies. Some insurance plans include mental health benefits. Currently, Medisave cannot be used for outpatient counselling in Singapore.